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Soft Skills They Don’t Teach You In School


No matter what your major-and even if you’ve been working for a while - here are the basics everyone needs for success. People who consistently hit the ball out of the park didn’t necessarily have the most impressive degrees or credentials, or the fanciest titles. Instead, the ones who stood out, and went furthest, were those with the best “people skills”.

Call it emotional intelligence (EQ), or soft skills, a knack for connecting with other people is crucial, from finding your first job until the day you retire.

Institutions/Companies always hire someone-or don’t- based on the ‘little’ stuff, like showing up on time, smiling, making eye contact, a positive attitude. These are the things no one teaches you in school, yet they make an enormous difference.

Of course, the basics come naturally to some, but others never learn them. To take just one example, most people never think of sending a post-interview note, briefly recapping the conversation. This is one of the habits that can be essential to land the job one wants.

Again, its natural to be impressed or intimated by others’ qualifications, whether they have an MBA that you lack or just more experience or what you have. We’ve all been through these situations, at one time or another. But be honest and straightforward anyway, simply because people can always see through. Besides, trying to be someone you’re not is exhausting.

Each of us has our own strengths. The next step is to find a line of work where your strengths are real advantages. Then narrow your search to those jobs where you’re most likely to shine. That builds confidence.

Something else that really helps is to be persistent. Not every job interview is going to go well. That’s okay, just keep going. That adds to the confidence, too.

Whether job hunting or in business, its planning and preparation that matter most. Learn all you can about the place/company where you’re applying, and especially about the person/s interviewing you. This used to be difficult, but the internet has made it easy.

Resilience matters too. Job hunting can be such an emotional roller coaster, you’re way up one day and way down the next. The danger is, you can get depressed and come across in interviews as tired and negative. When you start to feel burned out, take a day off. Go to the park, or a movie or a museum and get refreshed and recharged.

Next, you’ve just been hired. What would be the most important soft skill required ? Its a hard choice, but the number one definitely would be patience. It takes about six months to settle in and feel comfortable in a new job. After all, you’re learning new processes, meeting new people, and getting used to a new boss, who no doubt has a different idiosyncrasies than your previous one.

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